Shipping & Packing Tips You Should Follow for Your Business

When you own a small business, getting customers to notice and buy your items is usually the main priority. However, after the product is sold, cautious consideration and close attention to detail must be made. This is your way of letting your customers know that you value them even after they’ve purchased from you. Sometimes, a company’s efforts to provide excellent customer service are undermined by the way their offered goods are packaged and delivered to the final customer. Below are some shipping and packing tips that must be followed by every business as it is followed by packaging company Sydney as well.

• Selecting the courier

While working with a courier whose prices are fair is important, you should also make sure that the person shares your commitment to providing excellent customer service. It seems like there are courier services out there that just throw goods around and leave them laying about. Select a courier that will handle the packages belonging to your clients with courtesy and care, and who will finish deliveries on schedule.

• Carefully pack it.

Use tissue paper or bubble wrap sparingly, especially when sending breakables and fragile items to consumers. Remember to mark the box as FRAGILE so that the courier is aware that they must handle the package carefully.

• Decide on delivery turnaround times.

Setting expectations with your clients regarding delivery is beneficial. Make sure to indicate clearly if your turnaround time frames are in calendar or business days, and whether or not they extend to holidays.

• Make rules

Exchanges and refunds are a necessary aspect of running a business. When your product fails, you want to give your customers the opportunity to be heard while also safeguarding your company from being exploited. At the register, customer service doesn’t stop. Follow-through and crucial aftercare are necessary if you want devoted clients and repeat business. 

• Know your shipping costs properly

Finding out what factors affect delivery costs is one of the most crucial shipping advice to go by. Many consumers anticipate quick, effective, and free shipment. Nevertheless, in many situations, this is just not an option. Numerous factors can lead to an increase in your delivery costs. It is important to consider the products’ location while sending them. It goes without saying that shipping an item a greater distance will cost more. For this reason, a lot of small companies exclusively ship domestically.

• Buy packaging in bulk

Next, you need to think about purchasing packaging in bulk. For individuals that ship a lot and receive purchases frequently, this is one of the greatest packing suggestions. Purchasing packaging in bulk will help you save a lot of money because your product packaging can increase your overhead costs!

It will also assist you in safeguarding the products you sell. There’s a good chance that some of the items you transport may get damaged en route. Nonetheless, you can safeguard your goods and prevent damage during shipping if you have the right supplies and packaging.

• Insurance options

When sending goods to clients, you should also think about whether or not you will provide insurance choices. Since most customers don’t want to pay for insurance, you might want to think about charging for it when you sell your product instead of giving it away for free.

You may want to look into employing a third-party insurance alternative instead of paying the hefty premiums associated with business insurance. Having insurance options is particularly crucial if you sell consumer technology or other goods which are very costly where investing on insurance is a profitable option.

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